**”Unreasonable Hospitality”** by Will Guidara is a compelling exploration of how exceptional hospitality can transform businesses and relationships. Guidara, a renowned restaurateur, shares insights from his experiences in the high-stakes world of fine dining, where he and his team created unforgettable customer experiences by going above and beyond conventional expectations. The book offers practical lessons on how to cultivate a culture of extraordinary service, emphasizing the importance of genuine care, attention to detail, and creating memorable moments. *Unreasonable Hospitality* is a valuable resource for anyone looking to elevate their approach to customer service and create impactful, lasting impressions.