In insurance transformation, we often celebrate sophisticationโcomplex architectures, highly modular platforms, feature-rich workflows. But hereโs a hard truth Iโve seen play out over the years: The more over-engineered the solution, the more underwhelming the adoption. What begins as an effort to future-proof ends up creating friction: 1. Features no one uses 2. Layers of configuration no one remembers 3. Systems.. Read more
Strategy is energizing.Itโs where big ideas take shape, priorities are set, and the roadmap gets built.And Iโve been in rooms where the strategy was world-classโon paper. But Iโve also seen those strategies testedโon the ground.In delivery, things donโt go as planned. Dependencies break. People burn out. Timelines shift. This is where real leadership shows upโnot in what you said at.. Read more
Having spent decades in the insurance industry, Iโve seen cycles of optimism and overcorrection. Today, weโre inundated with terms like embedded insurance, AI-first underwriting, ecosystem plays, and real-time personalizationโall important, all exciting.But sometimes, I wonder: are we chasing innovation or marketing narratives? ๐๐ฐ๐ต ๐ฆ๐ท๐ฆ๐ณ๐บ ๐ฎ๐ข๐ณ๐ฌ๐ฆ๐ต ๐ต๐ณ๐ฆ๐ฏ๐ฅ ๐ช๐ด ๐ข ๐ต๐ณ๐ข๐ฏ๐ด๐ง๐ฐ๐ณ๐ฎ๐ข๐ต๐ช๐ฐ๐ฏ. | ๐๐ฐ๐ต ๐ฆ๐ท๐ฆ๐ณ๐บ ๐ช๐ฏ๐ฏ๐ฐ๐ท๐ข๐ต๐ช๐ฐ๐ฏ ๐ช๐ด ๐ข ๐ฅ๐ช๐ด๐ณ๐ถ๐ฑ๐ต๐ช๐ฐ๐ฏ. ๐ป๐๐ ๐๐๐๐ ๐๐ ๐๐๐๐ ๐๐๐๐๐๐.. Read more
Itโs a question I get asked more often these days.And my answer is simple: The same way everyone else doesโby walking through it, not around it. Yes, Iโm a coach.Yes, Iโve had coaching too.Not because Iโm weak or unsureโbut because I know the strength of having someone who helps you pause, reflect, and realign. ๐๐ฐ๐ข๐ค๐ฉ๐ช๐ฏ๐จ ๐ช๐ด๐ฏโ๐ต ๐ข๐ฃ๐ฐ๐ถ๐ต ๐ญ๐ฆ๐ข๐ฏ๐ช๐ฏ๐จ ๐ฐ๐ฏ ๐ด๐ฐ๐ฎ๐ฆ๐ฐ๐ฏ๐ฆ.. Read more
Thereโs a quiet pressure many leaders carry: the belief that they must always know.Know whatโs coming. Know what to do. Know how to fix it. Iโve felt that pressure myselfโespecially in rooms where expectations are high and ambiguity is even higher. ๐ฉ๐๐ ๐๐๐๐โ๐ ๐๐๐ ๐๐๐๐๐ ๐ฐโ๐๐ ๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐: ๐ช๐๐๐๐๐๐๐๐ ๐๐ ๐๐๐๐. ๐ฉ๐๐ ๐๐๐๐๐๐๐ ๐๐ ๐ ๐๐๐๐๐๐. As a leader,.. Read more
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