For years, the tech conversation in insurance was dominated by modernization.Replace the core. Digitize the process. Automate the flow.It was about systems. Uptime. Integrations. Stability. But something has shifted. Today, the real competitive edge isnโt just who has the better infrastructureโItโs who makes smarter, faster, more contextual decisions at scale. Underwriting that adjusts in real time.Claims decisions that blend historical.. Read more
In insurance transformation, we often celebrate sophisticationโcomplex architectures, highly modular platforms, feature-rich workflows. But hereโs a hard truth Iโve seen play out over the years: The more over-engineered the solution, the more underwhelming the adoption. What begins as an effort to future-proof ends up creating friction: 1. Features no one uses 2. Layers of configuration no one remembers 3. Systems.. Read more
The adventure tourism market, valued at $406.12 billion in 2024, is projected to grow at 16.8% CAGR through 2030. With more travelers seeking unique, immersive experiences, the need for specialized travel insurance is rising. Gamification in Travel Insurance- The World Travel Market 2011 Report identified gamification as a major trend, with 18-34-year-olds leading adoption. Want to know more on strategies.. Read more
Lately, the push toward customer-centricity has been everywhere in the insurance industry. It seems like every company is bending over backward to meet customer needs, adapt to every feedback, and deliver faster, more personalized experiences. But hereโs the thing: are we losing focus by trying to please everyone, and is this approach sustainable in the long run? The hero point.. Read more
Starting October 2024, policyholders in India will benefit from major regulatory changes by the IRDAI. Life insurance policyholders can now receive a surrender value after the first year of premium payments. Before this, no surrender value was available until after two years of premiums. This new rule provides more flexibility for policyholders who may need to exit early, offering more.. Read more
As an insurance enthusiast, I’ve been reflecting on key approaches to effectively measure and communicate the value of telematics to customers: I’m curiousโwhat are your experiences with telematics, and how do you think insurers can further unlock its potential? #telematics #insurtech #customerengagement #dataanalytics #insurance”
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