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RAG, or Retrieval-Augmented Generation
August 30, 2024 shrini susarla
RAG, or Retrieval-Augmented Generation, was first proposed in 2020 by Facebook AI Research. This method enhances generative AI models by accessing external information to improve accuracy. Initially, RAG relied on unstructured data, but has since evolved to include structured sources like knowledge graphs, documents, articles etc. In the insurance industry, RAG can be a game-changer. It can improve chatbots, Q&A.. Read more
These traits make it to the Top. Check if you would
July 23, 2024 shrini susarla
Having spent over three decades in the Insurance industry, I’ve witnessed → Disruptions→ Advancements→ Transformations It’s challenging industry, like any other industry for Professionals to in their mid-careers. It quite literally, the being relevant gives growth of the Fittest.” Here, by fittest I mean the professional with the ideal skill set and soft skills up their sleeve. So, what are those ideal.. Read more
From AI to IoT: How Tech is Redefining Insurance Customer Experience!
July 7, 2024 shrini susarla
In my post last Tuesday, I discussed the 5 trends that are changing the insurance tech landscape. The trends I discussed are also playing a huge role in enhancing customer experience across the industry. This is only fair as the future is all about making customer experiences more personalized, efficient, and convenient. As someone who’s been around the block for.. Read more