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Are We Over-Doing Customer-Centricity in the Insurance Ecosystem?
October 23, 2024 shrini susarla
Lately, the push toward customer-centricity has been everywhere in the insurance industry. It seems like every company is bending over backward to meet customer needs, adapt to every feedback, and.. Read more
Surrender Value Big Changes in Life Insurance: New IRDAI Rules on Surrender Value
October 3, 2024 shrini susarla
Starting October 2024, policyholders in India will benefit from major regulatory changes by the IRDAI. Life insurance policyholders can now receive a surrender value after the first year of premium.. Read more
Vision Boards and Coaching: A Powerful Duo for Growth
October 3, 2024 shrini susarla
Creating a vision board and integrating coaching from a client’s perspective can be a transformative combination for personal and professional development. Together, these tools help clients achieve their goals by.. Read more
Telematics
September 19, 2024 shrini susarla
As an insurance enthusiast, I’ve been reflecting on key approaches to effectively measure and communicate the value of telematics to customers: I’m curious—what are your experiences with telematics, and how.. Read more
Human Leadership
September 11, 2024 shrini susarla
We often idealize leaders as superheroes, capable of overcoming any challenge alone. But the truth is, the most effective leaders are human leaders. They’re not afraid to show vulnerability, connect.. Read more
RAG, or Retrieval-Augmented Generation
August 30, 2024 shrini susarla
RAG, or Retrieval-Augmented Generation, was first proposed in 2020 by Facebook AI Research. This method enhances generative AI models by accessing external information to improve accuracy. Initially, RAG relied on.. Read more
What does a coach serve ?
July 31, 2024 shrini susarla
The deeper I delve into transformation, the clearer it becomes: people are the true catalysts of change. While systems, structures, and processes provide the framework, it’s the human element that.. Read more
These traits make it to the Top. Check if you would
July 23, 2024 shrini susarla
Having spent over three decades in the Insurance industry, I’ve witnessed → Disruptions→ Advancements→ Transformations It’s challenging industry, like any other industry for Professionals to in their mid-careers. It quite literally, the.. Read more
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3:1 Method: Elevate Your Daily Routine with Three Easy Steps
July 29, 2022 shrini susarla
Starting your day with momentum is crucial, and incorporating simple yet effective practices can set.. Read more
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After Weeks of Thought, I’ve Finally Decided to…
June 24, 2024 shrini susarla
After Weeks of Thought, I’ve Finally Decided to… Share my Journey in Insurance Tech on.. Read more
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How Certification Transformed My Career: Adapting to the Evolving Insurance Industry
June 25, 2024 shrini susarla
Evolution is not a Choice, it is a Necessity. 🔄 Those who understand this early.. Read more
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I Was in the Middle of Nowhere. He Rescued Me
July 16, 2024 shrini susarla
“A Coach Transformed My Life” By 2010, → I had worked decade-plus in LIC→ For.. Read more